SMS Privacy Policy
SMS COMMUNICATIONS
If you opt in, we may use your mobile phone number to send conversational messages, including responding to customer service inquiries and providing support through direct conversations.
TEXT MESSAGE (SMS) AND MOBILE INFORMATION
If you opt in to receive text messages (SMS) from us, we may collect and store your mobile phone number, message content, and message metadata (such as timestamps and delivery confirmations) to provide you with the requested communications.
We may share your information with service providers who help us deliver text messages, such as GoTo Connect, and with mobile carriers to facilitate message delivery. These providers may only use your personal information to perform services on our behalf.
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
We may share personal information only as necessary to:
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Provide and operate our services (including customer support and order communications);
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Comply with applicable laws and regulations; or
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Respond to lawful requests for information and protect our rights.
OPTING OUT OF COMMUNICATIONS
You may opt out of receiving text messages at any time by replying STOP to any message. You can also contact us at info@nyhardware.com to request removal from SMS communications.
For further information about your privacy or how we use your personal information, please see our Privacy Policy.
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New York Hardware uses GoTo Connect as our Conversational SMS mobile provider. Your privacy is important to us, so we wanted you to know your applicable rights under our provider’s privacy policy.
GoTo Connect Privacy Policy
We are committed to protecting your privacy. Your personal and mobile information will never be shared with third parties for marketing or advertising purposes under any circumstances. Data sharing is strictly limited to operational needs and legal obligations.
Your data will not be transferred to external organizations. We maintain strict internal policies and employ technical measures to prevent unauthorized data sharing or access.
You have the right to opt out of future SMS communications at any time. To do so, please follow the instructions provided in our messages or contact us directly.
If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at: [insert contact email or phone number here].
To opt in to receive SMS updates from New York Hardware Inc., text JOIN to 12345. By texting JOIN, you consent to receive conversational messages from New York Hardware Inc. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply.
For help, reply HELP to 12345.
To opt out, reply STOP to 12345.
By providing your phone number, you agree to receive conversational messages from New York Hardware Inc. Message frequency may vary. On average, 1-2 messages per month. Message and data rates may apply. Text HELP to +18776229157 for assistance. For more information on how your data is handled, please review our privacy policy.
